Accident Recovery
Fast, secure recovery and transportation of your vehicle from the roadside to a safe location or approved repairer.
Find out more
Claims Management Specialists
Had a non-fault accident?
Had a non-fault accident?
We handle everything.
From the moment of the collision to the day your car is back on the road, Legal HQ arranges your recovery, a like-for-like replacement vehicle and your personal injury claim — usually at no cost to you when the accident wasn’t your fault.
- No cost to non-fault drivers
- Your insurance excess protected
- No claims bonus kept intact
- At-fault drivers welcome too
24/7 HelplineWe answer day and night
Rapid RecoveryNationwide coverage
Like-for-Like HireDelivered to your door
No Upfront CostFor non-fault claims
What We Do
Complete accident management, under one roof
One phone call puts the whole process in motion. We deal with the recovery operator, the repairer, the hire company and the third-party insurer, so you don’t have to.
Accident Hire Car
A like-for-like replacement vehicle delivered to you, so your life keeps moving while your car is repaired.
Find out more
Personal Injury
Support with injury claims after a road traffic accident, including medical assessment and rehabilitation.
Find out more
Non-Fault & At-Fault
It doesn’t matter who was to blame — call us first
Most of the drivers we help were not at fault. In those cases we recover the costs from the other side’s insurer, which means no excess to find, no hire charges to pay and no hit to your no claims discount.
If the accident was your fault, you still need your car moved and something to drive. We arrange recovery, storage, repairs and a hire vehicle for at-fault drivers as well — with the costs explained clearly and agreed in advance.
- We deal with the insurers and the paperwork on your behalf
- Approved repairers with a guarantee on the workmanship
- Independent engineers assess the damage properly
- One named advisor looks after your file from start to finish
How It Works
Four steps, and we take it from there
A straightforward process designed to get you moving again with the least possible disruption.
1
Get in touch
Call our accident line or send the form. Tell us where you are, what happened and what you drive.
2
We assess your claim
We confirm liability, explain your entitlement and set out exactly what happens next — and what it costs.
3
Recovery & replacement
Your vehicle is recovered to a safe location or approved repairer, and a hire car is delivered to you.
4
Back on the road
We keep you updated through the repair, settle the claim with the third party and return your car.
0
Claims handled
0
Average recovery response
0
Accident helpline
0
Client satisfaction
Why Legal HQ
Support that actually feels like support
Prompt Action
We move quickly when your vehicle can’t continue its journey, keeping waiting times at the roadside as short as possible.
Secure Recovery
Your vehicle is handled carefully in transit and delivered to your home, garage or an approved repair centre.
Adaptable Hire
From a small hatchback to a van or prestige vehicle, we match the replacement to what you normally drive.
Easy Reservation
Tell us what you need, check the details, and we set the service up. No needless forms, no hidden conditions.
Trustworthy Assistance
A named advisor explains your options in plain English and stays with your file until the claim is settled.
Injury & Rehab Support
If you were hurt, we arrange a medical assessment and any physiotherapy or rehabilitation you need.
Thank you — your enquiry has been sent. One of our advisors will be in touch shortly. A confirmation email is on its way to you.
We couldn’t send your enquiry. Please check the highlighted fields below and try again.
Get a free, no-obligation assessment
Send us the basics and a claims advisor will call you back. It costs nothing to find out where you stand.
Client Feedback
What our clients say about us
We’re committed to dependable accident recovery and practical replacement vehicles. Here’s how that worked out for a few of the drivers we’ve helped.
My car broke down without warning, but the recovery crew came quickly and took care of everything expertly. The service was easy, cordial and stress-free.
David M.Accident recovery
While my car was being fixed I needed a replacement. The whole experience was very convenient — the car was clean and comfortable and the booking process was easy.
Sarah W.Accident hire car